After 2:00pm
Before 10:00am on day of departure
8:30am - 5:30pm 7 days a week. After 5:30pm arrivals, please contact Guest Services on 1800 033 188.
Check In/Out Procedures: CHECK IN time is from 2:00pm. CHECK OUT time no later than 10:00am. LATE CHECKOUTS may be arranged with prior consent from the office. A $50 fee applies to checkouts longer than ½ an hour. After 6:30 pm arrivals, please contact Guest Services on 1800 033 188 for details on checking in.
Park Policies: Cabins are to be left clean and tidy with dishes and cookware cleaned and put away, all rubbish and fridge items to be removed. BIG4 Bright reserves the right to charge a cleaning fee up to $100 for cabins left in an inappropriate manner. All Cabins are strictly NON SMOKING. In consideration of the health and comfort of incoming guests, any failure to comply with this policy will incur an additional fee of $200 for cleaning purposes. This fee can also be applied at BIG4 Bright’s discretion in the case of strong permeable odours.
BIG4 Bright reserves the right to change site and cabin allocation when necessary. Dogs are permitted on sites during certain periods and at the manager’s discretion. It will not be possible to book with a dog on BIG4.com.au. Please contact our Park directly.
No CAMPFIRES allowed in park. This is non-negotiable.
BIG4 Bright has a no noise policy after 10:00 pm.
Bicycles, scooters, skateboards, skates and rollerblades are welcome to be ridden within the park during daylight hours only. Safety equipment MUST be worn and children must be under direct parental supervision at all times. Local and Government road traffic rules and safety provisions apply. Riders/guardians must also abide by further park rules and conditions whilst riding within the park boundaries.
Children remain the responsibility of parents/guardians and must be supervised throughout the park.
A linen change will be provided for stays longer than seven days, this service is included in the tariff. Extra linen or towels can be provided at any time at a charge of $2 per item.
In an EMERGENCY – Police/Fire/Ambulance – DIAL 000. In case of emergency, please assemble on the lawn in front of the amenities block and await instructions from Emergency Services or Park management.
For AFTER HOURS assistance, please dial 03 5755 1064.
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.
