BIG4 Taggerty Holiday Park

Health and Safety

For the safety of our guests and team and, to comply with current COVID-19 restrictions, guests at BIG4 Taggerty Holiday Park must abide by the following:

  • Please do not visit BIG4 Taggerty Holiday Park if you or any other member of your family is unwell.
  • If you or a member of your booking becomes unwell whilst staying at BIG4 Taggerty Holiday Park or anytime in the two weeks following your departure, you must advise BIG4 Taggerty Holiday Park immediately by calling (03) 5774 7263.
  • We encourage all guests and staff to download and activate the COVIDSafe app.
  • All guests must be listed in your booking including name and contact phone number. 
  • A mandatory COVID-19 Guest Declaration form must be signed prior to checking in.
  • Face coverings and social distancing requirements apply, including guests and staff remaining 1.5m apart from each other and no more than 1 person per 4 square metres. In order to achieve this, please:
    • wear a face covering when you are leaving your accommodation (e.g. cabin/caravan/camper/tent/swag/vehicle) unless you have a lawful reason for not doing so.
    • ensure only 2 people at a time are in the Reception/Kiosk area. If there are already 2 people inside, please wait outside.
    • ensure only one person, per booking, enters the Reception/Kiosk area
    • contact our friendly team on (03) 5774 7263 to reduce visits to our Reception/Kiosk. We deliver fire drums and/or wood directly to your site.
    • only meet up in groups of up to 10 people in an outdoor place (babies under 12 months are not included in this cap).
    • only book accommodation to share with: people you live with, your intimate partner or up to 2 other people (and if the 2 other people are a carer, parent or guardian of a child or dependent, and they cannot access any alternative care arrangements (whether on a paid or voluntary basis) or leave their child or dependent unattended so that they can use the accommodation facility without the child or dependent, then the child or dependent may accompany that person when using the accommodation facility).
  • Where possible, please arrange payment via credit card or direct transfer, prior to your stay. Items purchased during your stay can be added to your account and charged to your credit card on file on your departure.
  • All visitors to the park are required to report to the office prior to entering to complete a COVID-19 Guest Declaration form and show ID to confirm their principal place of residence.
  • Children must always be supervised in the park, to ensure adherence to social distancing.
  • Guests must abide by safe practice and hygiene rules, including frequent hand washing with warm water and soap for at least 20 seconds, before and after entering communal facilities and/or before and after any contact with surfaces that are used by more than one person.
  • Guests must abide by safe respiratory hygiene, including avoiding touching your face and ensuring you cover your mouth and nose when you cough and/or sneeze with either a tissue that you dispose of immediately after use or your bent elbow and then washing your hands.
  • Please refrain from shaking hands or touching anyone, outside of your booking party.
  • Hand sanitiser is provided at several points around the park for your use.
  • The communal amenities (limits apply), communal laundry (2-person limit), camp kitchen (9-person limit), communal BBQ areas, mini golf, tennis courts, outdoor non-heated pool (21-person limit), jumping pillow, and outdoor playground will be open. Social distancing of 1.5 metres must be maintained whilst using these facilities. Please use the hand sanitiser on entry and exit of the area.
  • The games room, giant chess, and extra children activities (organised over long weekends and school holidays) are closed until further notice.
Your enjoyment and the safety of all our guests, staff and the wider community is out top priority. To this effect, our already vigilant team have been trained in COVID-19 best practice hygiene and cleaning procedures.

We ask you to please follow any instructions given by our team and continue to abide by existing State and Federal COVID-19 restrictions for the wellbeing of all. 

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