Estimating your equipment size
We are looking for an estimate of the size of your Caravan, Motorhome, Camper Trailer, Tent etc. once it has been set up or fully extended (outside to outside)... excluding your vehicle.
Caravans, Motorhomes, Camper Vans, Camper Trailers
Please include your tow/draw bar in the estimate.
Widths are generally around 4 – 5 metres (13.12 – 16.4 feet).
Note: Include annexes of pullouts in width.
|Caravans||4 – 12 metres (13.12 – 39.37 feet)|
|Motorhomes||7 – 14 metres (22.97 – 45.93 feet)|
|Campervans||5 – 7 metres (16.40 – 22.97 feet)|
|Fifth wheelers||7 – 14 metres (22.97 – 45.93 feet)|
|Camper Trailers||5 – 8 metres (16.40 – 26.25 feet)|
Note: Do not include the size of the tent pegs
|1 person||1 × 2.5 metres (3.28 × 8.20 feet)|
|2 person||1.5 × 2.5 metres (4.92 × 8.20 feet)|
|3 person||3 × 2.5 metres (9.84 × 8.20 feet)|
|4 person||4.5 × 2.5 metres (14.76 × 8.20 feet)|
|5 person||6 × 3 metres (19.69 × 9.84 feet)|
|6+ person||7 × 4.5 metres (22.97 × 14.76 feet)|
Please be advised that Site sizes vary from park to park and within each park. Sites will be allocated based on the measurements provided during the booking process and it is the responsibility of the guest to ensure estimates are as close to accurate as possible.
If you are unsure, we would prefer you to overestimate or give us a call on 1800 555 666
These great family cabins have two bedrooms and are situated close to the pool with a large sunny balcony. The main bedroom has a queen bed, and the second room has two single beds in a bunk and an additional small third single suitable for a young child only. Linen is included for all guests, but only the main bed is made. The large lounge/dining room has a television and DVD player. The full size…
These great family cabins have two bedrooms and are situated close to the pool with a large sunny balcony. The main bedroom has a queen bed, and the second room has two single beds in a bunk and an additional small third single suitable for a young child only. Linen is included for all guests, but only the main bed is made. The large lounge/dining room has a television and DVD player. The full size kitchen has a large fridge, hotplates, microwave, cooking utensils, crockery, cutlery and coffee machine. The bathroom has a shower over a hib bath with towels included. Heating and/or air-conditioning, and iron and ironing board are also included. Please note, that children under 9 years old are not permitted to sleep on the top bunk.
12pm for sites, 2pm for cabins
8am-8pm (NSW time), daily except Christmas Day If you require any additional information, please do not hesitate to contact our friendly Reservation Team anytime on 1800 650 405 (free call) or email us at firstname.lastname@example.org.
Deposit & Payments
In order to confirm a booking a deposit for the first night's stay is required within two weeks of making the booking. Deposits may be made by cheque, credit card over the phone or direct bank deposit. Please note, that full payment for high seasons bookings must be received 60 day prior to the date of arrival.
BIG4 Member 'Money Back Guarantee' - If you decide to depart early no refunds are given. Please note, BIG4 Tweed Billabong Holiday Park cannot be responsible for changes in weather. We do not allow refunds due to weather conditions. Guaranteed sites or cabins: Please note, that we do not guarantee particular site or cabin numbers, you are booking a type only. We do endeavour to please our guests in maintaining their requests. Management reserves the right to move bookings to the same type if necessary.
Sorry, no pets are allowed in the park. Please ask reception for information on the closest Pet Motel.
You need to know
Deposit, Cancellation and Refund Policy:
Cancellation of bookings made wholly or partially in low season (value or mid-season) - During low seasons, a deposit for the first night of the stay must be received when making a booking. Deposits will be refunded in full if the park is notified of your cancellation before 9am on the day prior to your scheduled arrival. If notice of your cancellation is received after 9am on the day prior to your scheduled arrival, the park will retain all of the standard deposit money. Any additional money which has been paid will be refunded.
Deposit or cancellation of booking made wholly or partially in high season (shoulder, high and peak season) - During high season, a deposit for the first night of the stay must be received when making a booking either by credit card, direct deposit or cash payment. The balance of payment for these bookings must be received 60 days prior to the scheduled date of arrival. Deposits for reservations made wholly or partially in high season will be refunded if you notify the park of your cancellation at least 60 days prior to your scheduled arrival. If you provide less than the required period of notice of cancellation, your deposit will only be refunded if the category of site or cabin that you booked is able to be resold for the entire period of the booking.
Bunk Beds: Please note that children under nine years old are not permitted to sleep in the top bunk. Please advise reception ASAP if you need to change your cabin due to this.
Parking: One car park is allocated per site or cabin. Additional cars must be parked in the visitor’s car park. Please advise reception ASAP if you have a boat or trailer. We suggest that you leave your boat in your carpark if it fits, and your car in the visitor’s carpark. If you have any questions prior to arrival, please contact us.
Riding equipment includes, bikes, skateboards, rip sticks, go carts and scooters. We do allow children to bring their own riding equipment to use in the park. However, the park has a "No Helmet, No Ride" policy. Please remember to pack helmets when packing 'riding equipment'. There are other conditions such as, no riding after dark or around certain areas of the park. Children will be issued with a bike licence upon arrival.
Check-in and Check-out: For your information, check-in and check-out times are noted below. Please note that we operate on NSW time during day light saving months. If you plan to arrive after 8:00pm, please advise reception so that we can arrange an after hours check-in service.
How to Find Us: Latitude: 28° 11' 40" S (-28.194598). Longitude: 153° 31' 51" E (153.530964). Coming from North (Brisbane): take the Tweed Heads/Coolangatta exit just through the tunnel. Veer right and follow signs to Tweed Heads, Kennedy Drive. Left onto Kennedy Drive at end of exit lane and follow along parallel to the Tweed River for 800m. Follow the signs under and over the bridge to Tweed Heads South (requiring a left hand 270 degree loop). Over the bridge and then turn right at the next lights. This is Dry Dock Road, you can see a Tweed Billabong sign. Follow this straight ahead for 2km and then turn left into Holden St which is the 7th Street. Coming from the South (Sydney): Just over Sexton Hill the road forks, take left for Tweed Head. Stay on this road and turn left at the fifth set of traffic lights (past the Tweed City shopping centre etc). This is Dry Dock Road. Follow this straight ahead for 2km and then turn left into Holden St which is the 7th Street.