1pm for sites, 2pm for cabins.
By 10am on day of departure for cabins & 11am for sites.
9am - 6pm Monday to Saturday, 9am - 5pm Sunday. Guests arriving outside of office hours must contact reception to arrange for collection of maps and keys/fobs.
LOW SEASON & SCHOOL HOLIDAYS (other than Easter & Christmas): Cancellations made within 24hrs of booking will result in a full refund. Cancellations made 30 days or more before arrival date will result in a refund of your deposit, less a $50 administration fee. Cancellations made less than 30 days prior to arrival date, your money will NOT be refunded. However, the funds (less a $50 administration fee) will be held in your client account and you will have 12 months to use these funds for another booking (not including Christmas Holidays).
CHRISTMAS HOLIDAYS & EASTER HOLIDAYS: Cancellations made within 24hrs of booking will result in a full refund. Cancellations made 60 days or more before arrival date will result in a refund of your deposit, less a $50.00 administration fee. Cancellations made less than 60 days prior to arrival date, your money will NOT be refunded. However, the funds (less a $50 administration fee) will be held in your client account and you will have 12 months to use these funds for another booking (not including Christmas Holidays).
The park does accept dogs on sites and in some cabins (outside of public and school holidays).
1st night is payable on booking.
Family and friends are welcome to visit during your stay. If they wish to use the park facilities, swimming pools, water slides, BBQs etc there is a $20 per family day pass obtainable from reception.
CANCELLATION POLICIES:
LOW SEASON & SCHOOL HOLIDAYS (other than Easter & Christmas): Cancellations made within 24hrs of booking will result in a full refund. Cancellations made 30 days or more before arrival date will result in a refund of your deposit, less a $50 administration fee. Cancellations made less than 30 days prior to arrival date, your money will NOT be refunded. However, the funds (less a $50 administration fee) will be held in your client account and you will have 12 months to use these funds for another booking (not including Christmas Holidays).
CHRISTMAS HOLIDAYS & EASTER HOLIDAYS: Cancellations made within 24hrs of booking will result in a full refund. Cancellations made 60 days or more before arrival date will result in a refund of your deposit, less a $50.00 administration fee. Cancellations made less than 60 days prior to arrival date, your money will NOT be refunded. However, the funds (less a $50 administration fee) will be held in your client account and you will have 12 months to use these funds for another booking (not including Christmas Holidays).
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.
