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Tuesday 14th October

Time

Session

Presenter

Room

3.00pm - 6.00pm

Registration Desk Open - Cairns International Foyer

3.00pm - 5.00pm

BIG4 2008 National Conference Trade Exhibition Open

3.30pm - 5.30pm

Pre Conference Workshop -

BIG4 IT Private

BIG4 State

Manager

Rosser

Pre Conference Workshop - RMS

Alan Ricketts

Bluewater 1

Pre Conference Workshop - Gumnuts Bronze Level

Kylie Robertson

Boardroom 2

5.30pm - 6.30pm

First Timers Welcome Cocktails – Invitation Only Event

7.00pm - 10.30pm

Welcome Function – Included in each full registration

Daintree’s Pooldeck, Cairns International Hotel

Wednesday 15th October

Time

Session

Presenter

Room

7.30am - 5.00pm

Registration Desk Open - Cairns International Foyer

7.30am - 8.15am

BIG4 2008 National Conference Trade Exhibition Open

8.15am - 10.30am

Conference Kick Off

Andrew Bayly,

BIG4 Conference MC

Mossman Ballroom

Chairman Welcome

Rodger Powell

Official Welcome

Rob Gaison, CEO Tourism TNQ

Chairman's Report

Rodger Powell

BIG4 Update - Initiatives Program

Terry Goodall

10.30am - 11.00am

Morning Refreshments & Trade Exhibition

- Kuranda Ballroom & Ballroom Foyer

11.30am - 11.45am

Plenary Session:

Brand Health Results

Rod Gale

Mossman Ballroom

11.45am – 12.30pm

Plenary Session:

Happiness in the Workplace

Andrew Marty, SACS Consulting

12.30pm - 1.30pm

Lunch & Trade Exhibition

- Kuranda Ballroom & Ballroom Foyer

1.30pm - 2.15pm

Plenary Session:

House of Brands

Donna Meredith

Mossman Ballroom

2.15pm - 3.00pm

Plenary Session:

Live KampSight Demonstration

Jef Sutherland, KOA

3.00pm - 3.30pm

Afternoon Refreshments & Trade Exhibition

- Kuranda Ballroom & Ballroom Foyer

3.30pm - 4.15pm

Plenary Session:

On the Couch

BIG4 and KOA Relationship

Rodger Powell

Jim Rogers

Terry Goodall

Mossman Ballroom

4.15pm - 5.00pm

Keynote Presentation: Internet Marketing

Debbie Mayo Smith

5.00pm

Day One Close

7.00pm - Late

WEDNESDAY DINNER – Cairns Colonial Club

6.45pm bus departure

Thursday 16th October

Time

Session

Presenter

Room

7.30am - 2.00pm

Registration Desk Open in Cairns International Foyer

8.00am - 8.15am

BIG4 2008 National Conference Trade Exhibition Open

8.15am - 10.30am

Welcome Back

Andrew Bayly

Mossman Ballroom

BIG4 Update –

Financial Results

Ron Shattock

John Monty

BIG4 Update –

Operations & Marketing

Show and Tell

James Shearer Alison McDowell

Industry Update

Allan Walls

Top 10 Holiday Parks

John McCann

10.30am - 11.00am

Morning Refreshments & Trade Exhibition

- Kuranda Ballroom & Ballroom Foyer

11.00am - 12.30pm

Member Forums

Development of panel questions to be put to the Board and Management on Friday afternoon

New South Wales

Maree Fox George

Bluewater 1

Queensland

Sue Hansen

Mossman Ballroom

South Australia &

Western Australia

James Shearer

Rosser

Victoria &

Tasmania

Dianne Delbridge

Bluewater 2

12.30pm - 1.30pm

Business Sessions Close Day Two

Lunch & Trade Exhibition

- Kuranda Ballroom & Ballroom Foyer

Free Afternoon

Optional Afternoon Activities & Tours:

ATV Riding

Green Island Tropical Paradise

Cairns Habitat Exclusive Cruise

Golf @ Half Moon Bay

Crocodile Tour

Kuranda Skyrail & Village

BIG4 Park Tour x 2 - transfers only

The Spa @ Cairns International Hotel

Friday 17th October

Time

Session

Presenter

Room

7.30am - 5.00pm

Registration Desk Open - Cairns International Foyer

7.30am - 8.15am

BIG4 2008 National Conference Trade Exhibition Open

8.15am -

10.05am

Welcome Back

Andrew Bayly

Mossman Ballroom

KOA Member update

Speaker Advised Shortly

Keynote Presentation: Love Your Member

Rob Hartnett

10.05am - 10.35am

Morning Refreshments & Trade Exhibition

- Kuranda Ballroom & Ballroom Foyer

10.35am - 12.30pm

Workshops

Each workshop goes for 45 minutes, then repeats

11.30am: 2 minute break to move to second workshop

Building On-Line Bookings

Lisa Horne

Julian Bish

Mossman Ballroom

Turning Your Front Office into a Sales Office

"Big Dave" Staughton

Bluewater 1

Marketing to the SA/VA Market

Rod Gale

Bluewater 2

Interior Design for Tomorrows Cabin Guest

Presenter

Advised Shortly

Rosser

12.30pm - 1.30pm

Lunch & Trade Exhibition

- Kuranda Ballroom & Ballroom Foyer

1.30pm - 2.15pm

Plenary Session:

Member Forum Reports

BIG4

Mossman Ballroom

2.15pm - 3.15pm

Panel Session:

Question Responses from State Meetings

Facilitated by Andrew Bayly

Panel Selection

Mossman Ballroom

3.15pm - 3.45pm

Afternoon Refreshments & Trade Exhibition

- Kuranda Ballroom & Ballroom Foyer

3.45pm - 4.30pm

Closing Keynote Presentation

Robert Redenbach

4.30pm - 4.45pm

Chairman's Thanks

Rodger Powell

Mossman Ballroom

4.45pm - 5.00pm

2009 Announcement BIG4 Holiday Parks Conference Location

Terry Goodall

7.00pm - 12.00am

GALA AWARDS DINNER

– Urchins Ballroom, The Sofitel Reef Casino

"Celebrating 30 years of holiday memories."

Victoria Tasmania New South Wales Queensland Northern Territory South Australia Western Australia