As of February 28th 2014 The BIG4 Passport program has been discontinued as a result of the introduction of the refreshed BIG4 Loyalty Club program.
As per the program terms and conditions, guests using the BIG4 Passports to collect stamps at BIG4 Parks were given 6 months from the decision to terminate the program to redeem their Passports and claim their souvenir reward. As this 6 month period has now passed, BIG4 will no longer redeem Passports for souvenir rewards. However we do encourage you to continue to collect stamps during your travels and use your BIG4 Passport as a record of your holidays which you can use to remember your BIG4 stories for years to come.
We hope you will understand the circumstances under which we have taken this decision. We once again apologize for the inconvenience caused. To learn more about the benefits of the BIG4 Loyalty Club, please click here
Should you have any feedback about the decision to terminate the BIG4 Passport Program, please email firstname.lastname@example.org
or mail your feedback to:
BIG4 Holiday Parks
PO Box 543
Camberwell VIC 3124